Terms and Conditions

Last Updated: March 15, 2026

These Terms & Conditions (“Terms”) govern your use of the services provided by Phorep (“we,” “our,” or “us”). By visiting our store, using our website, or receiving any device-related service from us, you agree to these Terms.

Acceptance of Terms

By accessing or using this website, contacting us, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy and Warranty / Refund Policy. If you do not agree with these terms, please do not use our website or services.

1. Services Provided

Phorep provides device care, diagnostics, component replacement, and hardware-related services for smartphones, tablets, laptops, and other electronics.

• All services are performed by trained technicians using high-quality components and industry-standard tools.
• We do not claim to be an authorized service provider for any manufacturer.

2. Appointments & Walk-Ins

• Walk-ins are welcome during business hours.
• Appointments may be offered for faster service.
• Service times may vary depending on part availability, device condition, and workload.

3. Payments

• Payment is due at the time of service unless otherwise stated.
• We accept major payment methods available in-store.
• All sales are final unless covered under our warranty policy.

4. Device Condition & Customer Responsibility

By leaving your device with us, you confirm that:

• You are the legal owner or have permission to authorize service.
• You understand that pre-existing issues may affect service outcomes.
• Devices with liquid exposure, structural damage, or prior third-party work may have unpredictable results.
• Customers are responsible for backing up data before service. Device service may involve risk of data loss.

We are not responsible for:

• Data loss
• Pre-existing damage
• Additional issues discovered during service
• Damage caused by prior unauthorized work

5. Limited Warranty

Most services include a 30 Day limited warranty covering:

• Component defects
• Workmanship issues
• Touch/display malfunctions related to installed parts

Warranty does not cover:

• Physical damage after service
• Cracks, pressure damage, or bent frames
• Liquid exposure
• Software issues
• Damage caused by misuse or unauthorized third-party work
• Issues unrelated to the original service

6. Liability Limitations

• We are not liable for indirect, incidental, or consequential damages.
• Our maximum liability is limited to the cost of the service performed.
• We do not guarantee specific performance outcomes beyond what is stated in our warranty.

7. Website Use

By using our website, you agree not to:

• Attempt unauthorized access
• Interfere with website functionality
• Use the site for fraudulent or harmful purposes

We may update website content at any time without notice.

8. Brand Affiliation Disclaimer

Phorep is an independent device service provider. We are not affiliated with, endorsed by, or authorized by Apple, Samsung, Google, Motorola, LG, or any other manufacturer. All trademarks belong to their respective owners.

Full disclaimer: https://phorep.steallo.com/brand-disclaimer/

9. Policy Links

• Privacy Policy: https://phorep.steallo.com/privacy-policy/
• Warranty / Refund Policy: https://phorep.steallo.com/refund-policy/
• Brand Disclaimer: https://phorep.steallo.com/brand-disclaimer/

10. Changes to These Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

11. Intellectual Property

All content on this website, including text, graphics, logos, images, and layout, is the property of Phorep or its content providers and is protected by applicable copyright and intellectual property laws. You may not copy, reproduce, distribute, or use any content from this website without prior written permission, except for personal and non-commercial use.

12. Service Disclaimer

While we strive to provide quality services, we do not guarantee specific results or outcomes. Service results may vary based on device condition, prior services, component availability, and other factors beyond our control.

13. Independent Service Provider Disclosure

Phorep is an independent device service provider and is not affiliated with, endorsed by, or authorized by any manufacturer, including but not limited to Apple, Samsung, Google, Motorola, LG, or any other brand. All trademarks belong to their respective owners.

14. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the state where Phorep operates, without regard to its conflict of law principles. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts located in that state.

15. Contact Us